Effective Date: 13.07.2025
At DigiEmpireHub.com, we are committed to delivering your orders in a timely, safe, and reliable manner. Please review our Shipping & Delivery Policy below:
1. Shipping Coverage
We currently deliver across India. International shipping is not available at this time.
2. Order Processing Time
- Orders are processed within 1-2 business days (excluding weekends and public holidays).
- You will receive an email or SMS confirmation with tracking details once your order is shipped.
3. Estimated Delivery Time
- Standard Delivery: 4 to 7 business days (depending on your location).
- Remote or rural areas may take longer to receive deliveries.
Note: Delays may occur due to high demand, courier issues, or unforeseen circumstances (e.g., weather, holidays, lockdowns).
4. Shipping Charges
- Free shipping is available on orders above ₹[Insert Threshold, e.g., ₹999].
- A flat shipping fee of ₹[Insert Fee, e.g., ₹49] applies to orders below that amount.
5. Order Tracking
- Once shipped, you will receive a tracking ID and link to monitor your order status.
- You can also check your order status from the My Orders section in your account.
6. Delivery Attempts
- Our delivery partners will attempt delivery up to two times.
- If the package is not accepted, it will be returned to our warehouse. In such cases, re-shipping charges may apply.
7. Damaged or Missing Packages
If your package arrives damaged, incomplete, or you receive the wrong item:
- Contact us within 48 hours of delivery.
- Share photos of the packaging and item for verification.
8. Contact Information
If you have any questions about your shipment, feel free to reach out:
📧 Email: support@digiempirehub.com
📞 Mobile: +91-9166824211